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NTU Online Facultyhandbook

Student Counseling & Assistance

  • 1. Student psychological counseling services
    • 2024-06-24

    1. The Student Counseling Center is located in the 1st Graduate Dorm next to the Hall of Joy and Hope. Turn left from Exit 2 of Gongguan Metro Station into Zhoushan Road, make a left at the second intersection, and the center will be on your right (NTU Interactive Map). There is also a Student Counseling Office in the Downtown Campus located in the Counseling Office on 3F of the College of Medicine Library. In addition, NTU College of Social Sciences, College of Law, College of Management, College of Electrical Engineering and Computer Science, and College of Science all have a Student Counseling Office with psychiatrist stationed, making mental health resources more accessible for students.
    2. The Student Counseling Center has 26 full-time counselors with professional certification and are assigned to each college. There are 6 full-time teachers at Disability Support Services to provide guidance for students with disabilities in each college. This allows NTU to combine academic advisors at each college and department with the guidance mechanism of the Student Safety Center to provide college guidance, in order to improve case management performance. NTU also hired 26 clinical psychologist or counseling psychologists holding concurrent positions to provide students with professional counseling.
    3. The Student Counseling Center offers a variety of personalized professional counseling and psychological testing services in order to help students better face challenges so as to establish a healthy and positive life and learning attitudes and develop their inner potentials.
    4. The Student Counseling Center administers the Physical and Psychological Adjustment Scale survey to all first-year and transfer students at the beginning of each academic year. The survey allows the center to establish a record of students’ basic mental and physical health information and proactively track at-risk students who are in need of counseling.
    5. The Center organizes lectures, group sessions, and workshops with topics such as self-esteem, stress management, human relationships, career planning, test anxiety, and emotion exploration each semester to help students understand themselves, enhance their self-care capacity, and improve their psychological health.
    6. The Center also organizes the Partner Teacher and Suicide Prevention Lecture each academic year to help faculty members gain knowledge in student care and support.

    Department / Student Counseling Center, Office of Student Affairs
    Contact / (02) 3366-2181~2182
    Website / Visit the Student Counseling Center website for more information.

  • 2. Services for the Disabled
    • 2024-06-24

    For students holding a government-issued physical and mental disability handbook (including students with vision, hearing, physical, emotional, language, or multiple impairments) and students who have received approval through an evaluation and counseling meeting, the Office of Disability Support Services provides a comfortable and welcoming space for learning and conducting everyday activities. The office integrates all counseling services and activities for students with physical and mental disabilities. These services and activities include:

    1. Life counseling: life adjustment counseling, new student counseling, lodging counseling, improvements in accessibility for the disabled, friendship activities, etc.
    2. Academic counseling: schoolwork improvement counseling, learning needs assessments, lending/borrowing of assistive devices and aids, classroom assistance, etc.
    3. Career counseling: occupational information and testing, career counseling and training, information sessions, career transition meetings, etc.
    4. Psychological counseling: individual counseling, personal growth groups, special education awareness promotion, etc.
    5. Other services: the provision of disability support space and equipment, as well as the announcement of information regarding scholarships, student employment opportunities on and off campus, on- and off-campus activities, employment, and overseas studies.

    Department / Disability Support Services, Student Counseling Center, Office of Student Affairs
    Contact / (02) 3366-3236~3239, 3366-1847
    Website / Visit the Disability Support Services website for more information.

  • 3. Center for Student Well-being
    • 2024-06-24

    The Center for Student Well-Being was established in February 2021 to complete a robust student guidance network, providing student guidance officers with a background in counseling and social work stationed in each college. The student guidance officers serve the role of a mobile Office of Student Affairs to provide students with counseling, listening and evaluating students’ needs, and assisting students in accessing resources. It is similar to the concept of a referral hub or merry-go-round, helping handle student issues so that they can adapt to campus life.
    There are currently 9 student guidance officers stationed in the College of Liberal Arts, College of Management, College of Social Sciences, College of Law, College of Bioresources and Agriculture, College of Life Science, College of Science, College of Electrical Engineering and Computer Science, College of Engineering, College of Medicine, and College of Public Health.

    1. Main duties: Integrates resources on and off campus, establish cooperation and communication channels between the Center and teaching units, promote campus life support programs, and assist students in accessing relevant resources, handling their current dilemma, and improving their overall physical and mental health.
    2. Consultation issues: If students need consultation or assistance with respect to adapting to the environment, interpersonal relationships, learning, life planning, finding resources, or any issues with campus life, they may go to the Student Guidance Office or student guidance officer of each college for consultation.
    3. Consultation reservation method: Students can make an online reservation on the website of the Center for Student Well-Being, and can also contact student guidance officers through e-mail.
    4. Cooperating unit: If a course instructor, academic advisor, teaching assistant, or related becomes aware of a student with consultation needs, they may contact the student guidance officer of the college that the student is in and jointly care for the student.

    Department / Center for Student Well-Being, Office of Student Affairs
    Contact / (02)3366-7173
    Website / https://csw.ntu.edu.tw/

  • 4. Student Housing Services
    • 2024-06-24

    1. NTU provides safe and convenient student dormitories with a total of approximately 12,000 beds, including 21 on-campus buildings and five buildings in the Prince House Dormitory. On-campus dormitories comprise approximately 8,600 beds. Each dormitory room houses two or four people. The dormitories are equipped with internet access, fitness equipment, food heating equipment, vending machines, self-service washing and drying machines, ATMs, study rooms, communal areas, dance studios, cafeterias, stores, and other amenities. The dormitory fee per semester ranges from NT$7,900 to NT$12,900. The Prince House Dormitory has approximately 3,500 beds. It comprises single, twin, or triple rooms, providing students with diverse accommodation options. The monthly dormitory fee ranges from NT$4,840 to NT$10,100.
    2. In addition to the front desk, cleaning, and security personnel to maintain the basic operation, the dormitories also have resident directors, who provide living guidance for students, handle emergencies, and cooperate with student leaders to organize various life and study programs, aiming to encrich the dormitory life.

    Department / Student Housing Service Division, Office of Student Affairs
    Contact / (02) 3366-2264~2268
    Website / Visit the Student Housing Service Division website for more information. 
    Email / admdorm@ntu.edu.tw

  • 5. Living guidance
    • 2024-06-24

    1. Financial aids:
      (1)    Accepting applications for tuition and fee exemption, student loans, financial aid for the disadvantaged, living and learning grants, graduate student stipends, etc., to enable students to concentrate on their studies.
      (2)    Scholarships and assistantships
      Providing approximately 250 public and private scholarships and assistantships, as well as Hope, Encouragement, and Outstanding Scholarships established by NTU, all of which serve to encourage students to bravely pursue academic studies, all-around development, personal achievements, and university honors. Among these programs, the Hope Scholarship is offered to 460 disadvantaged undergraduate students in amounts of NT$40,000, NT$50,000, or NT$80,000 per academic year. On the other hand, the number of students receiving the Encouragement Scholarship is determined by the Office of Student Affairs every year based on the funding. It is provided to underprivileged and outstanding master's and doctoral students, for a maximum of NT$50,000.
      (3)    Emergency Relief Grant: An emergency financial aid conferred in accordance with the National Taiwan University Student Emergency Consolatory Aid Implementation Measure to students who suffer financial difficulties due to emergency incidents.
      (4)    Student insurance: Students may file for insurance claims if they suffer from illness or accidental injury.
    2. Awarding role model students
      To identify role model students who excel in learning and embody the University motto of “Integrity, Diligence, Fidelity, and Compassion,” various awards have been established to commend those who care about society and are devoted to the public interest, including the “Student Social Devotion Special Award,” “Student Altruistic Award,” “Outstanding Youth.” NTU also assists in the Ministry of Education’s selection of “President's Education Awards” by recommending candidates.
    3. Civic education
      Implement student leave requests, honor and discipline, reprimand cancellation counseling, and appeal systems. In addition, scholarship award ceremonies are organized to invite award-winning students and faculty members to express appreciation to the donors, cultivate a heart of gratitude, and be further motivated in their endeavors. 

    Department / Student Assistance Division, Office of Student Affairs
    Contact / (02) 3366-2048~2053
    Website / Visit the Student Assistance Division website for more information.

  • 6. Student extracurricular activity counseling
    • 2024-06-24

    1. First-Year Orientation Camp
      NTU began organizing First-Year Orientation Camp in the 2008 academic year. During the orientation camp, seniors will help new students become acquainted with the campus environment, and share experiences on campus living and learning. The Camp in Academic Year 2024 will be organized as a series of activities, including real puzzle solving, student bazaar, student music festival, and special topic lectures, covering course selection, administrative resources, gender friendliness, and student club information.
    2. Student Club Advisors
    3. NTU has nearly 500 student clubs, including autonomy, academic, recreational, social, general, arts and culture, service, and physical fitness clubs, all energetic clubs with their own features. Student clubs are a very important informal learning course to college students. To guide the healthy development of student clubs and realize the philosophy of holistic education, according to regulations, the dean of each college serves as the advisor of the college-level student association, the director of each department/institute serves as the advisor of the department/institute-level student association, and each student club shall ask a full-time or project-based teacher at NTU to serve as their advisor; student club advisors are reported to and appointed by the president. Student club advisors are unpaid positions. Academic programs have listed experience as a student club advisor as an evaluation item for excellent faculty members.
    4. NTU had a total of 342 student club advisors in academic year 2023. The duties of student club advisors include advising operations of the student club, attending related meetings, assisting in handling special issues and major incidents during club activities, and assessing a score for the student club based on interactions. Student clubs may only apply for registration of basic information, organize student club activities, borrow venues, activity subsidies, open a Post Office account, or change the account name after obtaining approval from their advisor.
    5. The Office of Student Affairs periodically organizes “Student Club Advisor Forums” to help student club advisors. Besides summarizing student work and student club guidance, the office listens and responds to the thoughts and recommendations of student club advisors for managing student clubs, allowing administrative units to maintain close contact with teachers and allowing teachers to share their experience and improve their relationships.
    6. The number of service learning courses offered and students taking the courses decreased in recent years due to the impact of COVID-19. A total of 603 service learning courses (including departmental and non-departmental) were offered in 2022, and a total of 9,321 students took the courses. TA training, volunteer basic and special training were also organized. Furthermore, NTU specially planned subsidies for professional and rural area service courses and the cross-field partner project to encourage students to form partnerships with the field they provided services in, encouraging students to utilize their expertise to provide services to rural areas. NTU also organizes “Service Learning and Social Service Team Results Presentations” for students to become responsible, self-disciplined, willing to serve others, and work together to help each other. NTU’s domestic service team mainly provides social services, nature conservation services, and tutoring services, or alumni associations return to their hometown to organize camps on various topics in daily life; service areas are mainly offshore islands and mountain areas; international volunteer services were also provided in the past: “World Volunteer Society” traveled to Nepal to provide services, “Service-Learning In Northern Thailand” provided services in Northern Thailand, and the Medical Campus provided medical services in Ladakh, India.
    7. GTS Taiwan
      GIT Taiwan is an international student forum initiated by the Office of Student Affairs and organized by student groups, which invites scholars and students from home and abroad to engage in keynote speeches, panel discussions, and workshops on global issues. During the forum, students will discuss among groups to draft up feasible action plans with the help of industrial mentors, through which GIT Taiwan hopes to help students gain a global perspective as well as cross-cultural and international experiences.

    Department / Student Activity Division, Office of Student Affairs
    Contact / (02) 3366-2063~2066
    Website / Visit the Student Activity Division website for more information.
    Email / activity@ntu.edu.tw

  • 7. Career Center
    • 2024-06-24

    1. Career exploration and development

    (1)    One-on-one consultation services

    Invite corporate managers to serve as consultants to offer services including career consultation, study abroad consultation, industry trends/future employment opportunities, resume writing and interview technique guidance, CPAS consultation, and Nine Competencies Star consultation.

    (2)    NTU Career Development Handbook

    After undergoing a series of training courses, an editorial team composed of students interviews outstanding alumni in various fields to share their career journeys and workplace experiences. They also invite those interviewed alumni to hold career-sharing sessions and relevant events to effectively enhance the influence and effectiveness of the handbook. Through these diverse career stories, the handbook will inspire more students and help them find their future direction.

    (3)    Career training workshops

    Through the guidance of professional lecturers and practical exercises, these workshops explore career planning in detail, cultivate job skills, interview tips, and competency cultivation.

    2.    Career development courses
    (1)    Offer a credit course, “Preparatory Course: Get Ready for Your Career”
    Provide students with basic concepts of careers and essential competitiveness before internship and employment, so that they are prepared for the workplace and career planning. Cultivate students' capabilities in cross-disciplinary cooperation by integrating corporate solutions.
    (2)    Offer a credit course, “Building Future Leader”
    Assist students to explore their potential, and organize flip learning to cultivate students to become future leaders who can bring changes to society. The center plans to offer a credit course "Building Future Leader," in which a professional consulting team and corporate instructors engage in industry-academia collaboration to elevate the communication skills, adaptability, counseling capability, employability, sustainability, and decision-making skills of students, build a talent cultivation platform, and create the sustainable competitiveness of talents for Taiwan.


    3.    Graduate Employment Tracking Survey
    In conjunction with the Ministry of Education investigating the current status of graduates who have graduated for one, three, and five years, the survey garners feedback from alumni for the purposes of improving the development of university affairs, course planning of departments and institutes, sustainable operation of NTU and policy discussion pertaining to talent cultivation of higher education.


    4.    Industry-academia collaboration
    (1)    NTU Campus Recruitment Events
    NTU organizes a job fair, company presentations, and company visits each year, and has established a platform to help companies to recruit suitable talent and for students to have an additional channel to find a job.
    (2)    Cross-discipline internship project
    To promote cross-disciplinary learning and expand internship experience for students, the Career Center cooperates with companies, in which companies provide internship vacancies in any departments, and company executives serve as mentors, cultivating students' communication and cooperation skills, and leadership qualities, and leading students to see the real world, practice what they have learned and experience the value of learning.
    (3)    Events of sustainable talent initiative
    To achieve the goal of talent sustainability, we invited partner companies in various fields to jointly host the "Industry-Academia Collaboration for Sustainable Talent" initiative. Through sharing and exchanges at the initiative events, we built bridges between NTU, students, and corporations and worked together with enterprises in talent cultivation.

    Department / Career Center, Office of Student Affairs
    Contact / (02) 3366-2046~2047
    Website / Visit the Career Center website for more information.
    Email / career@ntu.edu.tw

  • 8. Counseling for overseas Chinese and Mainland Chinese students
    • 2024-06-24

    1. NTU has 1,709 overseas Chinese students (including students from Hong Kong and Macau), and 343 students from Mainland China. The Overseas Students Advising Division assists overseas Chinese students and students from China with studying and adapting to life in Taiwan, helping students adapt to campus life and know what resources are available to them, in hopes that they will successfully graduate and return to their countries.
    2. NTU provides first-year students with orientation guidance, various scholarships and assistantships, work-study and work permits for overseas Chinese students, commercial medical insurance, health insurance, and alien resident certificate consultation, and also organizes a variety of cultural celebrations and social events, such as the Lunar New Year Gathering, World Carnival Festival, Overseas Chinese and International Students Singing Competition, Overseas Students Celebration of the Dragon Boat Festival, and Hiking Event for Overseas Students.
    3. Guidance for 7 student clubs for overseas Chinese students and students from China: Malaysian Students’ Association, Hong Kong and Macau Students’ Association, Indonesian Students’ Association, Myanmar Overseas Chinese Students’ Association, Overseas Chinese Students Association, Overseas Chinese Graduate Students’ Association, and Mainland China Student Association. A joint meeting of student club presidents, hand over of club leader of overseas Chinese student clubs, and forums for student club advisors were planned. Annual events of student clubs are subsidized to enrich the campus life of overseas Chinese students.

    Department / Overseas Students Advising Division, Office of Student Affairs
    Contact / (02) 3366-3232
    Website / Visit the Overseas Students Advising Division for more information.
    Email / ntugocfs@ntu.edu.tw

  • 9. Student Activity Center Administration Division
    • 2024-06-24

    1. NTU has a 1st and 2nd Student Activity Center to provide venues for student clubs and administrative and teaching units to borrow. In principle, the venues are provided for academic events, art and culture events, celebrations, gatherings, or student clubs. Student clubs are required to submit an application form signed by their advisor to borrow a venue.
    2. Organized the graduation ceremony, which is a major annual event on campus. Since the Division took over the responsibility from the Student Assistance Division in July 2014, it has carefully planned details for graduates, parents, distinguished guests, and teachers to make touching memories during the graduation ceremony.
    3. Arts and cultural activities include NTU ArtFest, NTU joint exhibition of calligraphy and paintings by teachers and students, photosynthesis, and Indescribable, providing faculty members, staff and students with an art space to cultivate their moral character.
    4. The third floor of the 2nd Student Activity Center has coSPACE designed with a compound exhibition area, individual learning area, public reading area, leisure area, stage, and discussion rooms. These space can be borrowed by student clubs and administrative and teaching units to organize events.

    Department / Student Activity Center Administration Division, Office of Student Affairs
    Contact / (02) 3366-3247 ~ 50 (First Student Activity Center)
    (02) 3366-5595 ~ 97 (Second Student Activity Center)
    Website / Visit the Student Activity Center website for more information.
    Email / acenter@ntu.edu.tw

  • 10. Student Safety Center
    • 2025-03-31

    1.     All-out Defense Education Military Training

    Adjunct professors are hired to teach courses on civil defense, national defense, defense mobilization, defense technology, and international situations.

    The print-out of "Service Period Deduction of All-out Defense Education" can be applied at the vending machine of the Office of Academic Affairs.

    2.     Military service

    Handle on-the-spot applications for military service deferment (not yet served), maximum delay (served) and recommendation for student draftee going overseas; organize recruitment events for R&D substitute services, consular substitute services, Overseas Community Affairs Council (OCAC) educational services.

    3.     Handle student accidents, 24-hour (on-call) service, and college counseling

    For major accidents, on-call personnel and college counselors will take charge according to task requirements. They will support and cooperate with different divisions and offices, and campus security to quickly and effectively handle student emergencies.

    4.     Safety training and promotion (anti-drug abuse campaign, traffic safety, disaster prevention training, anti-fraud, etc.)

    Promote campus security through All-out Defense Education, First-year Student Orientation Camp, the Azalea Festival, and club exhibitions, etc.

    5.     Rental safety:

    Every academic year, students who live outside the campus are asked to self-evaluate their rental environment. Telephone interviews, on-site visits, and police visits are carried out according to the students' wishes, to ensure that these students have a safe rental environment.

    Department / Student Safety Center, Office of Student Affairs
    Contact / (02)3366-2060; (02)3366-9119
    Website / https://ssc.ntu.edu.tw/
    Email / ntumilitary@ntu.edu.tw

  • 11. Indigenous Students Resource Center (Indigenous Students Resource Center)
    • 2024-06-24

    1. The Indigenous Students Resource Center Office was set up on 3F of the 2nd Student Activity Center to provide guidance and services to indigenous students. The office has a projector, coffee machine, cultural relics of indigenous peoples, sofa area, and conference table to provide indigenous students with a comfortable space for counseling and activities.
    2. The “first-year indigenous student guidance and welcoming event” is organized at the beginning of each academic year to help first-year students become familiar with the campus environment, introduce activities of the Indigenous Students Resource Center, and scholarships and assistantships for indigenous students.

    Department / Student Safety Center, Office of Student Affairs
    Contact / (02)3366-6605 / (02)3366-4354
    Website / https://isrc.ntu.edu.tw/
    Email / nuisrc@ntu.edu.tw

  • 12. Dream Field Comprehensive Support Program
    • 2024-06-24

    The program adheres to the purpose of prioritizing a stable life so that students can study with peace of mind. As such, for 2023 to 2027, the Office of Student Affairs will promote the second phase of the subsidy grants of "Dream Field Comprehensive Support Program" for the benefit of disadvantaged students. Students are able to develop various abilities with the help of 19 counseling mechanisms such as living allowance meal plan, international exchanges, domestic and overseas internships, etc. They will be receiving fixed amount of subsidy grants on a regular basis, so that they do not have to worry about their daily needs. Students are thus able to live well, practice good daily routing, make friends, appreciate life, help others, and have good student interaction and give back to society, creating a touching experience of studying at NTU.

    Department / Office of Student Affairs
    Contact / (02)3366-2995~2997
    Website / https://osa.ntu.edu.tw/CCPNDS/HESP_SPRUT

  • 13. Common Courses Tutoring Service
    • 2024-06-24

     

    Department / Division of Learning Support of the Center for Teaching and Learning Development, Office of Academic Affairs
    Contact / (02)3366-3367 Ext. no. 557
    Website / https://ntuacounseling.ntu.edu.tw/web/basic

  • 13. Individual Counseling Service
    • 2024-06-24

     

    Department / Division of Learning Support of the Center for Teaching and Learning Development, Office of Academic Affairs
    Contact / (02)3366-3367 Ext. no. 557
    Website /  https://ntuacounseling.ntu.edu.tw/web/individual

  • 14. Academic advising
    • 2024-06-24

    The Office of Academic Affairs Academic Advising Office learned from the academic advising experience oversea, guided their self exploration based on students’ interests and goals, and linked together internal and external learning resources through learning route guidance, peer consultants, and expert thinktank matchmaking, helping students plan courses and accumulate the knowledge and skills they will need in the future to achieve students’ adaptive development.

    Department / NTU Academic Advising Office, Office of Academic Affairs
    Contact / (02)3366-3367 Ext. no. 597
    Website / https://aaoffice.ntu.edu.tw/

  • 15. Academic advising guidance
    • 2025-03-28

    The Academic Advising Office of the Office of Academic Affairs draws on foreign experience in academic advising to help students develop appropriately based on their interests and goals. The office provides one-on-one meetings with an Academic Advisor and Peer Mentor and consulting and matchmaking services with experts (including Industry Mentors and faculty members). It also organizes workshops, sharing sessions, lectures and other activities from time to time to guide students from a variety of perspectives in planning their study and accumulate the knowledge and skills needed for the future.

    Department / Academic Advising Office, Office of Academic Affairs
    Contact / (02)3366-3367 Extn. 525
    Website / https://aaoffice.ntu.edu.tw/