NTU Online Facultyhandbook

The Student Counseling Center is located in Hall of Joy and Hope. There is also a Student Counseling Office in the Downtown Campus located in the Counseling Office on 3F of the College of Medicine Library. In addition, NTU College of Social Sciences, College of Law, College of Management, College of Electrical Engineering and Computer Science, and College of Science all have a Student Counseling Office with psychiatrist stationed, making mental health resources more accessible for students.

The Center is staffed by 25 full-time counselors with professional certification, as well as 38 part-time counselors, who provide counseling, psychological assessments, and case management services to assist students in addressing psychological concerns and adjustment issues.

The Center administers the Physical and Psychological Adjustment Scale survey to all first-year and transfer students at the beginning of each academic year. Center for Student Well-being conducts initial screening and follow-up assessments, while the Student Counseling Center provides subsequent counseling and support services.

The Student Counseling Center also promotes mental health education through lectures, group sessions, and workshops, and organizes the Partner Teacher and Suicide Prevention Lecture each academic year to strengthen faculty and staff members’ ability in student care and support.

Department / Student Counseling Center, Office of Student Affairs
Contact / +886-2-3366-2181~2
Website / https://scc_osa.ntu.edu.tw/en/
Email / ntuscc1@ntu.edu.tw

The Disability Support Services provides individualized support services for students with disabilities through dedicated full-time support staff. Services include the development of Individualized Support Plans (ISPs), disability identification and referral procedures, assistive technology and equipment loans, personal support, academic assistance, career development support, counseling services, empowerment programs, and accessibility improvements. These services are designed to help students successfully complete their studies and fully engage in campus life.

Reasonable Accommodations for Students with Disabilities:

1. The purpose of reasonable accommodations is to remove barriers to learning and participation rather than lower academic standards. Accommodations should be implemented without imposing an undue burden on instructors. Faculty members are encouraged to recognize students’ diverse needs and make appropriate adjustments to the methods by which learning outcomes are achieved.

2. Reasonable accommodations may involve adjustments related to class participation, attendance, assignments, examinations, and practical coursework. The most common accommodations include extended examination time and the provision of a separate testing environment.

3. Faculty members are encouraged to incorporate accommodation considerations into course planning, support students in communicating their needs at an early stage, and collaborate with academic program and the Disability Support Services to provide appropriate support.

Department / Disability Support Services, Student Counseling Center, Office of Student Affairs
Contact / +886-2-3366-3236~9, 3366-1847, 3366-6568
Website / https://dss.ntu.edu.tw/en/
Email / rer@ntu.edu.tw

The Center for Student Well-Being (CSW) was established on February 22, 2021. It provides student support and counseling services, connects students with on- and off-campus resources, and supports their adaptation to campus life.

The Center currently has 16 Campus Advisors with professional backgrounds in social work, counseling psychology, or educational guidance who are embedde within 11 colleges and serve students across all 17 colleges of the University. Their primary responsibilities are to provide student support, facilitate resource referrals, and assist students with adaptation to campus life.

Appointment Methods

1. Online appointment system
2. Email: Contact the student's Campus Advisor by email.
3. Walk-in visits.

Collaboration Mechanism:
If an academic advisor, faculty member, teaching assistant, or related unit becomes aware of a student in need of support, they may refer the student to the Campus Advisor of the student's college and work together to provide appropriate assistance. Campus Advisors may also conduct classroom outreach to increase students' awareness and utilization of counseling and support resources.

Department / Center for Student Well-Being, Office of Student Affairs
Contact / +886-2-3366-7173
Website / https://webpageprodvm.ntu.edu.tw/ntucsw_en/Default.aspx
Email / ntucsw@ntu.edu.tw

NTU provides approximately 12,000 student housing spaces, including 21 on-campus residence halls and 5 BOT residence halls. Monthly housing fees range from approximately NT$5,060 to NT$13,460, offering a variety of housing options to meet students' needs. Residence halls are equipped with internet access, study rooms, lounges, fitness and dance spaces, food-heating facilities, vending machines, self-service laundry facilities, ATMs, dining facilities, and convenience stores, providing a supportive environment for both academic pursuits and daily living.

In addition to a reception desk and housekeeping and security personnel that support the daily operation of the residence halls, dedicated Resident Directors provide guidance and support for residential life and respond to emergencies. They also work closely with student leaders to organize a variety of residential programs, fostering a safe, welcoming, and supportive living environment.

Department / Student Housing Service Division, Office of Student Affairs
Contact / +886-2-3366-2264~8
Website / https://osa_dorm.ntu.edu.tw/en/
Email / admdorm@ntu.edu.tw

The Student Assistance Division provides comprehensive financial aid and student support services, including tuition and fee exemption, student loans, financial aid for disadvantaged students, living and learning grants, graduate student stipends, various scholarships and grants, emergency relief grants, and student insurance programs, helping students pursue their studies without financial concerns.

The Division also administers student recognition programs, including the Student Social Devotion Special Award, Student Altruistic Award, Outstanding Youth Award, and nominations for the President’s Education Awards, fostering character development and social responsibility among students.

In addition, the Division is responsible for student leave requests, rewards and disciplinary matters, disciplinary record expungement, and student appeals.

Scholarship award ceremonies are also organized to express appreciation to sponsoring organizations and donors while encouraging students to cultivate gratitude and give back to society.

Department / Student Assistance Division, Office of Student Affairs
Contact / +886-2-3366-2048~52
Website / https://advisory.ntu.edu.tw/
Email / advisory@ntu.edu.tw

First-Year Orientation Camp
During the orientation camp, seniors will help new students become acquainted with the campus environment, and share experiences on campus living and learning. The Camp will be organized as a series of activities, including real puzzle solving, student bazaar, student music festival, and special topic lectures, covering course selection, administrative resources, gender friendliness, and student club information.

Student Club Advisors
NTU has more than 400 student clubs, supported by over 300 Student Club Advisors. The dean of each college serves as the advisor of the college-level student association, while the chairperson of each department and the director of each graduate institute serve as advisors of their respective student associations. Other student clubs are required to ask a full-time or project-based teacher at NTU to serve as their advisor.

Student Club Advisors assist in the healthy development of student clubs. Their duties include advising club operations, attending related meetings, assisting in handling special issues and major incidents during club activities, and participating in student club evaluations. Student clubs must obtain approval from their advisor before registering the club, organizing activities, borrowing venues, or applying for funding.

Student Club Advisors are unpaid positions. Experience as a Student Club Advisor has gradually been incorporated into departmental evaluations for outstanding faculty performance.

Service Learning Courses and Social Service Teams
NTU offers more than 400 service learning courses each year, integrating academic learning with social engagement. Through subsidies for rural service courses, cross-field partner projects, and Social Service Teams, students are encouraged to participate in local engagement and public service.
Service areas include social services, nature conservation, tutoring services, and international volunteer services. Activities are conducted primarily in offshore islands and remote mountain areas, while international service projects have also been carried out in countries such as Nepal and Thailand. These programs cultivate students' sense of responsibility, civic engagement, and commitment to service.

GIS Taiwan
GIT Taiwan is an international student forum initiated by the Student Activity Division, Office of Student Affairs and organized by student groups. It brings together scholars and students from Taiwan and abroad to participate in keynote speeches, panel discussions, and workshops on global issues, while fostering international perspectives, cross-cultural communication skills, and problem-solving abilities.

Department / Student Activity Division, Office of Student Affairs
Contact / +886-2-3366-2063~6
Website / https://osa_activity.ntu.edu.tw/en
Email / activity@ntu.edu.tw

Career Exploration
The Career Center provides one-on-one consultation services, including career consultation, career assessments, resume reviews, interview guidance, and study abroad consultation. The Center also trains student editorial teams to publish the Passion Worker: NTU Career Development Handbook, through which alumni share their career journeys and workplace experiences to help students explore diverse career pathways.In addition, the Center organizes career training workshops to strengthen students’ career planning, job-search skills, and workplace competencies, thereby enhancing their employability.
 

Career Empowerment

1. Credit Course: Preparatory Course: Get Ready for Your Career
   This course helps students establish workplace awareness and develop essential competencies prior to internships and employment. Through the integration of practical business cases, students cultivate cross-disciplinary cooperation skills and prepare themselves for future career development.
2. CreditsCourse: Building Future Leader
   Through industry-academia collaboration and guidance from corporate instructors, this course cultivates students’ communication skills, leadership, decision-making abilities, and employability. The program encourages students to explore their potential, transform their learning experiences, strengthen practical skills, and enhance their social impact.

Career Development
The Career Center promotes the Interdisciplinary Career Immersion – Mentorship Program, Events of Sustainable Talent Initiative, and the NTU Campus Recruitment Events series. Through corporate mentors, industry-academia collaboration, and workplace experience opportunities, students are better prepared for the transition into the workforce and are able to enhance their career competitiveness.The Center also conducts Graduate Employment Tracking Surveys of recent graduates and alumni who have graduated for one, three, and five years. The survey results serve as important references for talent cultivation and university development.

Department / Career Center, Office of Student Affairs
Contact / +886-2-3366-2046~7
Website / https://career.ntu.edu.tw/en
Email / career@ntu.edu.tw

NTU currently has nearly 2,000 degree-seeking overseas compatriot students (including students from Hong Kong and Macau) and students from Mainland China. The Overseas Compatriot and Mainland Chinese Students Advising Division assists students with their studies and daily life in Taiwan by providing orientation programs, scholarships and grants, work permit consultation, commercial medical insurance, National Health Insurance, residence permit consultation, language learning support, and subsidies for language proficiency tests.

The Division also promotes cross-cultural exchange and campus integration through a variety of cultural exchange activities, student clubs, career counseling for employment in Taiwan, and overseas internship and experiential learning programs. These initiatives help students develop global mobility and prepare for their future career development.

The Division provides annual funding support for seven student organizations: the Malaysian Students’ Association, Hong Kong and Macau Students’ Association, Indonesian Students’ Association (Yedao Club), Myanmar Overseas Chinese Students’ Association, Overseas Chinese Students’ Association, Overseas Chinese Graduate Students’ Association, and Mainland China Student Association.

Department / Overseas Compatriot and Mainland Chinese Students Advising Division, Office of Student Affairs
Contact / +886-2-3366-3232~5
Website / https://gocfs.ntu.edu.tw/en
Email / ntugocfs@ntu.edu.tw

NTU has a 1st and 2nd Student Activity Center that provide venues for student clubs, administrative units, and teaching units to organize academic, arts and cultural, celebratory, and assembly activities. Student clubs are required to submit a venue application form signed by their advisor when applying to borrow a venue.

The Division organizes the University's annual graduation ceremony and plans a variety of arts and cultural activities, including NTU ArtFest, the NTU Joint Exhibition of Calligraphy and Paintings, Indescribable, and Campus Green Healing, fostering a diverse and vibrant campus culture.

In addition, coSPACE, located in the 2nd Student Activity Center, is a multifunctional space designed for exhibitions, learning, interaction, and events. The facility is available for student clubs, administrative units, and teaching units to organize activities.

Department / Student Activity Center Administration Division, Office of Student Affairs
Contact / +886-2-3366-3247~50 (1st Student Activity Center)
Contact / +886-2-3366-5595~97 (2nd Student Activity Center)
Website / https://www.active.ntu.edu.tw/en/
Email / acenter@ntu.edu.tw

The Student Safety Center is responsible for military service affairs, All-out Defense Education, and campus safety. The Center offers courses related to All-out Defense Education and provides military service-related services, including military service deferment, maximum delay of recall, applications for student draftees going overseas, and service period deduction through All-out Defense Education.

The Center has established a 24-hour campus security reporting system and an emergency response mechanism to facilitate the rapid and effective handling of student emergencies and accidents.
In addition, the Center promotes safety education and awareness on topics such as traffic safety, disaster prevention, anti-fraud, anti-bullying, and drug abuse prevention, helping to enhance campus safety and risk awareness among students.
The Center also conducts off-campus rental housing visits and safety support programs to assist students in establishing a safe and secure living environment.
 

Department / Student Safety Center, Office of Student Affairs
Contact / +886-2-3366-2060
Emergency Call / +886-2-3366-9119
Website / https://ssc.ntu.edu.tw/en/
Email / ntumilitary@ntu.edu.tw

NTU currently has nearly 400 indigenous students. The Indigenous Students Resource Center provides consultation services, resource referrals, a gathering space, and culturally responsive support services for indigenous students.

The Center is staffed by dedicated personnel with indigenous backgrounds and works closely with Campus Advisors who identify as indigenous peoples to provide culturally sensitive care and support.
Through activities related to indigenous culture, public affairs, and community engagement, the Center promotes cultural identity and diverse personal development among indigenous students. The Center also organizes important events such as the First-Year Indigenous Student Orientation Program and the Indigenous Students Graduation Celebration to assist students in adapting to campus life and planning for their future careers.
In addition, the Center continues to promote ethnic equality research projects to enhance cultural sensitivity and foster a diverse and inclusive campus environment.
 

Department / Student Safety Center, Office of Student Affairs
Contact (Higher Education SPROUT Project) / +886-2-3366-4354, +886-2-3366-6605
Contact (Ethnic Equality Program) / +886-2-3366-5316, +886-2-3366-9492
Website / https://isrc.ntu.edu.tw/en/
Email / ntuisrc@ntu.edu.tw

With the aim of caring for disadvantaged students throughout their school life, NTU has launched the "Dream Field Comprehensive Support Program".

This is a 5-year program initiated by the Ministry of Education from 2023-2027, which includes Ability Development, Financial Support, Learning Improvement, International Exchange, Career Exploration, as well as Cultural and Community Service Programs for students with R.O.C. citizenship.

Department / Office of Student Affairs
Contact / +886-2-3366-2995~7
Website / https://osa.ntu.edu.tw/en/CCPNDS/HESP_SPRUT
Email / studenta@ntu.edu.tw

Department / Division of Learning Support of the Center for Teaching and Learning Development, Office of Academic Affairs
Contact / (02)3366-3367 Ext. no. 557
Website /  https://ntuacounseling.ntu.edu.tw/web/individual

The Office of Academic Affairs Academic Advising Office learned from the academic advising experience oversea, guided their self exploration based on students’ interests and goals, and linked together internal and external learning resources through learning route guidance, peer consultants, and expert thinktank matchmaking, helping students plan courses and accumulate the knowledge and skills they will need in the future to achieve students’ adaptive development.

Department / NTU Academic Advising Office, Office of Academic Affairs
Contact / (02)3366-3367 Ext. no. 597
Website / https://aaoffice.ntu.edu.tw/

The Academic Advising Office of the Office of Academic Affairs draws on foreign experience in academic advising to help students develop appropriately based on their interests and goals. The office provides one-on-one meetings with an Academic Advisor and Peer Mentor and consulting and matchmaking services with experts (including Industry Mentors and faculty members). It also organizes workshops, sharing sessions, lectures and other activities from time to time to guide students from a variety of perspectives in planning their study and accumulate the knowledge and skills needed for the future.

Department / Academic Advising Office, Office of Academic Affairs
Contact / (02)3366-3367 Extn. 525
Website / https://aaoffice.ntu.edu.tw/

The quick guide from the NTU Academic Advising Office (link) covers core advising concepts and available campus resources to help faculty engage with students on academic concerns more effectively.

Department / Academic Advising Office, Office of Academic Affairs
Contact / (02)3366-3367 Extn. 525
Website / https://aaoffice.ntu.edu.tw/